Last Updated: Dec 9, 2024
At URSA Apparel, we aim to provide a seamless and efficient shipping experience. Please review our shipping policy to understand how we handle orders and deliveries.
1. Free Shipping
1.1 We are pleased to offer free standard shipping on all orders within Canada.
1.2 We are pleased to offer free hand delivered shipping to all orders within Prince George, BC and its surrounding areas
1.3 No minimum purchase is required to qualify for free shipping.
2. Shipping Times
2.1 Standard shipping times:
• Canada: 5–10 business days.
• United States: 7–12 business days.
2.2 Please note that shipping times may vary depending on your location, weather conditions, and carrier delays.
3. Order Processing
3.1 Orders are processed within 1–3 business days of purchase.
3.2 You will receive a confirmation email with tracking information once your order has been shipped.
4. Expedited Shipping
4.1 Expedited shipping options are available at checkout for an additional cost.
4.2 Delivery times and prices for expedited shipping will vary based on your location and the shipping carrier.
5. International Shipping
5.1 At this time, we do offer shipping outside of Canada and the United States but shipping will not be free.
5.2 Please contact us at [email protected] if you have special shipping requests.
6. Shipping Address Accuracy
6.1 Ensure that your shipping address is accurate and complete.
6.2 URSA Apparel is not responsible for orders delayed or undelivered due to incorrect or incomplete addresses.
7. Lost or Damaged Packages
7.1 If your package is lost or damaged during shipping, please contact us at [email protected] within 7 days of the estimated delivery date.
7.2 We will work with the shipping carrier to resolve the issue.
8. Contact Information
If you have any questions about our Shipping Policy, please contact us at:
URSA Apparel
Email: [email protected]
Address: 4701 Ryser Ave, Prince George, BC
Thank you for choosing URSA Apparel!